It’s business as usual for leading pool and spa supply company Waterco Limited, following the fire at its Sydney premises in Rydalmere on Wednesday 7 January 2015.
The fire was limited to the administration office, and temporary offices are now operating while the damage is assessed and repairs made. On the day following the fire, phone calls were diverted to Waterco’s QLD office and with the support of an experienced team from NSW, sales and deliveries were handled from there for a few days.
As the Sydney warehouse wasn’t damaged in the fire, Waterco now has access to it and began dispatching stock from there on Monday 12 January. The group’s NSW sales and logistics team has recommenced full operations, and it has put systems in place to handle enquiries, stock receipt, sales and dispatches.
“While we are now operating again, we have not yet restored all of our phone and IT functionality, and we ask for your patience and understanding over the next few days as this takes place,” says Waterco director Bryan Goh. “We would like to thank our customers, partners and suppliers for their support during this difficult time. Be assured that we are continuing to put in place processes to minimise delays and maintain service levels.”
Any enquiries should be directed to the relevant Waterco State Office, or to our General Enquiries number: 02 9898 8600.
About Waterco Ltd – www.waterco.com
Established in 1981 and listed on the ASX in 1989, Waterco (ASX: WAT) manufactures and distributes a diverse range of products for the international swimming pool and water treatment markets. Waterco is also the franchisor of Swimart, Australia and New Zealand’s largest network of pool and spa retail outlets, and is also the distributor of Zane Pool Heating solutions via a network of Australian dealerships.
Waterco delivers high quality, innovative products at exceptional value in over 40 countries. This includes a comprehensive range of swimming pool & spa equipment and chemicals as well as domestic and industrial water treatment equipment. The company’s head office is in Sydney, Australia with international offices, manufacturing plants and warehouses located in Australia, New Zealand, Malaysia, Indonesia, Singapore, China, US, Canada, France and the UK.
For further information, please contact:
Soon Sinn Goh – CEO Waterco Ltd Lisa Llewellyn – Principal, Llewellyn Communications
612 9898 8600 0419 401 362